Overview
The Complex Risk Officer is responsible for a wide variety of supervisory, compliance, and risk functions. In conjunction with the Senior Complex Risk Officer, the Complex Risk Officer has accountability for maintaining a consistent controlled environment through adherence of business ethics and practices and adherence to all applicable Federal, State and Local laws, company policies, and other regulations. The Complex Risk Officer keeps the Senior Complex Risk Officer informed of significant matters. The Complex Risk Officer role is a non-revenue sharing position that has dual reporting to the Complex Manager and Senior Complex Risk Officer.
About the Role
Surveillance and Supervision:
• Primary responsibility for all risk, supervisory, and compliance function for respective branch location(s)
• Facilitates any supervisory inquiry or process that requires escalation from the Senior Complex Risk Officer and/or the Regional Risk Officer
• Focuses on business ethics and regulatory and compliance practices
• Provides coaching and guidance on policies and procedures in order to promote risk awareness and a compliant environment
• Ensure proper procedures are in place to ensure that approvals are handled appropriately and timely
Risk Management/Compliance/Legal:
• Monitors and implements procedures to manage all facets of risk, including data security
• Facilitates regular and consistent communication of company policies and other regulations
• Liaises with the Legal and Compliance Division with customer complaints and litigation
• Together with the Complex Manager and Senior Complex Risk Officer, ensures appropriate supervisory coverage is maintained at all times
• Oversees responsibilities outlined in the Branch Supervisory Manual, as well as new policies to ensure the Complex has procedures in place
• Supports in the preparation for and response to audits, and ensures that any audit findings are appropriately responded to and remediated
• Works with Complex Manager and Senior Complex Risk Officer to monitor people risk, and ensures appropriate action is taken
• Responsible for proactive client contact in determining suitability and managing risk
• Active involvement with the region regarding matters presented to the CreditCommittee
• Primary source for intelligence on risk in regard to clients and Financial Advisors
Administrative:
• Works closely with Special Investigation Unit on any Human Resources issues as related to risk and compliance.
• Together with the Senior Complex Risk Officer facilitates the training on company compliance policies and procedures.
• Assists in the review and onboarding of Financial Advisor recruits
Responsibilities + Requirements
✅ Bachelor’s degree required or equivalent education or experience
✅ Previous industry experience
✅ Active Series 7, 8 (or 9 and 10), and 63, 65 (or 66)
✅ Other licenses as required for role or by management
✅ Knowledge of SEC, FINRA and Firm Compliance Policies and Procedures; knowledge of investment products a plus
✅ Effective written and verbal communication skills
✅ Strong attention to detail
✅ Ability to prioritize and resolve complex problems and escalate as necessary
✅ Ability to identify issues and trends in order to anticipate change and provide recommended comprehensive solutions and remedies
✅ Evidence of strong leadership capabilities or previous supervisory experience
✅ Ability to organize and prioritize workflow and assignments in a deadline oriented environment
✅ Ability to interact with Financial Advisors and clients
✅ Excellent judgment and the ability to be discreet in all matters
✅ Strong work ethic